RightFax - eFAX Solutions.

RightFax is an enterprise digital fax platform that helps organizations send, receive, route, and manage fax communications securely without relying on traditional fax hardware. It is built to streamline document delivery and fit into existing business systems.

Many regulated and document-heavy industries still depend on fax because it remains a trusted way to exchange business-critical information with traceability, security, and delivery control. OpenText positions RightFax as a modern way to keep those workflows running while removing paper and legacy infrastructure.

RightFax supports encrypted digital faxing, full audit trails, and controlled access to messaging and information. That makes it suitable for organizations that need to meet customer, industry, and data privacy requirements while maintaining reliable document exchange.

OpenText lists integrations with ERP, EIM, EMR, CRM, and legacy systems, including SAP, Oracle, Microsoft SharePoint, Epic, Meditech, Cerner, and Veradigm. The platform also supports desktop and email faxing, which helps users work inside familiar tools.

Yes. OpenText states that RightFax supports on-premises, hybrid, and private-cloud deployment models, and its deployment guidance emphasizes that different enterprises may need different operating models depending on their IT strategy and complexity.

RightFax automates fax-heavy workflows by integrating fax into business applications and routing documents automatically. OpenText also describes intelligent workflows that capture data from fax documents, identify the right process, and route information to the correct destination.

OpenText says digital fax can eliminate hardware, maintenance, paper, and dedicated phone line costs, while automation reduces labor, storage needs, and compliance overhead. In short, the savings come from removing manual handling and legacy fax infrastructure.

Yes. OpenText highlights certified integrations with Epic and other EHR/EMR systems, and its healthcare examples show how digital fax can improve reliability, patient care, and workflow speed. The product is designed for environments where secure document exchange is operationally critical.

RightFax Intelligent Workflows extends digital fax by capturing and extracting data from fax documents, identifying the correct workflow, and routing the information to the right destination. This turns fax from a static message channel into actionable business data.

Yes. OpenText describes RightFax as a modern, scalable solution with high availability and disaster recovery options. It is designed to grow without the older capacity constraints associated with fax boards and legacy infrastructure.

RightFax helps organizations replace paper-based fax processes with a secure, integrated digital workflow, which improves speed, reduces friction, and connects fax communication to broader enterprise systems. OpenText describes it as part of enterprise digital transformation for document delivery and operational efficiency.

RightFax is not just a fax sending tool. It is an enterprise fax server platform with deep integrations, flexible deployment options, analytics, and workflow automation capabilities, which makes it more suitable for complex business environments than a standalone fax utility.